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If you select downloading only headers the message body is not downloaded until you select the message for downloading, and then invoke the download. Depending upon whether or not you want to know about arriving email quickly, or maybe not so often, a more reasonable value might be 15 to 60 minutes.

Soulution(s): There is a way to cut down how much information is synced and kept current in inboxes inside Outlook at any given time, User Cached Exchange Mode.

Steps are similar for doing new profiles as well as updating existing ones.

New profiles will just set this at the time of setting up the new profile (starting with step 6) while existing profiles will have to go to their e-mail settings.

Then when I go back to the Inbox, the correct number of unread messages gets magically updated and displayed.

The time is correct on the PC, I keep Win 7 and Office 2007 patched, so I am at a loss as to why this happens.

The "view" isn't filtered and should show all messages, I'm *not* downloading only headers, etc. I've run "scanpst" several times but it doesn't take care of the problem.

There could be a number of possible issues related to a mailbox not syncing properly when using Outlook 2013. Option: Root folder path, this should just show "Inbox"6. Second Option - Sync groups----------------------------------------------Outlook 2013, perform the following steps:1. For users with a lot of e-mail daily or large mail boxes, I suggest going down to something like 1-3 months based on daily needs.Again, the e-mail still exists, it just will not be in the folder unless the user selects pull more from the server through searching or scrolling to the bottom of the folder’s mail.Below are some common techniques you can try to resolve these kinds of issues. First Option - Root your mailbox----------------------------------------------Unfortunately, Outlook doesn’t detect this automatically but you can set it manually. In the past few weeks, I've had a few issues with computers that were simply an issue of the date and /or time being wrong. From Microsoft telling you your software is not genuine, to AV not working, or getting your POP mail a day late.